exactly exactly How will my program costs be charged?
Charges for courses qualified to receive VET student education loans are charged by devices of learn. Your program shall have at the very least three devices of research along with your re re payments would be spread throughout the extent of the program. Each device of learn has a census time, set at a minimum of 20% to the device of research.
You’ll be delivered an VET scholar Loan Fee Notice week or two before every census time, showing your charges and census times. The debt is incurred in the after the census time day. After having a census has passed, TAFE NSW will also send you a Commonwealth Assistance Notice (CAN) for that Unit of Study day. You will be provided by the CAN with information on the debt, such as the loan cost if relevant. You should contact your college immediately if you believe your CAN is incorrect.
For many courses, there might be a space involving the program charge plus the loan limit that the Commonwealth will provide for your course. You shall be encouraged with this once you enquire, and in addition about other re payment choices which may be available. You need to make an application for that loan and pay any space charge before the census date so that you can finalise your re re re re payment for that device of learn.
For a directory of the important info you have to know, look over or download the VET Student Loans – faq’s factsheet. Or look at the Department of Employment, techniques, Small Family & company therefore the scholarly study Assist sites.
Legal rights and duties
With your obligations by reading the VET Student Loan information booklet if you are considering applying for a VET Student Loan, you should familiarise yourself.
More information can be acquired at:
To make sure reasonable treatment for pupils, TAFE NSW has policies on a variety of problems including pupil selection, entry demands, evaluation and opportunity that is equal.
Grievance procedures for educational and check cashing matters that are non-academic
TAFE NSW undertakes to promptly deal with grievances. You might be eligible to raise issues regarding the educational outcomes or appeal a result. More information is found in the scholar Rights and Responsibilities page.
You’ll raise a problem or grievance for a variety of non-academic things, including harassment, vilification, discrimination, abuse of information that is personal, monetary things and program applications.
Complaints to TAFE NSW are handled relative to TAFE NSWs Complaint Management Policy.
Into the instance that is first you can consult with an instructor, counsellor or any management staff. They may manage to resolve your problem, or offer you a Suggestion or Complaints Form. Otherwise, you could make a grievance by publishing the TAFE NSW Complaint Form on the web.
You can contact the Commonwealth Ombudsman – VET Student Loans if you are still not satisfied with the outcome and your complaint is specifically related to a VET FEE-HELP or VET Student Loan
Withdrawals and refunds
In the event that you have taken a Commonwealth loan if you choose to withdraw, you may be entitled to a refund of any up-front payment you’ve made, or re-credit of your loan balance.
You have to withdraw written down by finishing the appropriate withdrawal kind:
The loan amount you sustain depends on the timing of the withdrawal. Day there are no penalties if you withdraw on or before the census. Nonetheless, when a census has passed, the loan amount for the Unit of Study is incurred day.
In certain unique circumstances, you’ll affect have your financial troubles reversed.
Pupils have the proper to make an application for a summary of a choice not to ever re-credit that loan stability. Look at VET Figuratively Speaking Student Review Procedure.
If TAFE NSW ceases to present a program in that you are enrolled, TAFE NSW will make sure that you could be offered enrolment in a comparable length of research.
Instead, TAFE NSW will:
- Refund any upfront payment or re-credit your loan stability for just about any product of research as a result of TAFE NSW ceasing to supply that program and
- Work according to the Statement of VET Tuition Assurance for VET student education loans or VET FEE-HELP
Information that is personal
Whenever you enrol at TAFE NSW, the collection, storage space, usage and disclosure of any private information you provide are protected by legislation.